Application Support Engineer

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Recruit Hero helps talents to connect with best companies and jobs in Malaysia. We're currently looking for Application Support Engineer for a company hiring in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. You'll get to know more details about the job & company if shortlisted.

Application Support Engineer Job Descriptions

Job Responsibilities:
  • Monitor service performance
  • Provide level 3 support to internal team and external partners
  • Analyse application logs and optimize code for efficiency and performance
  • Assisting external partners with systems integrations in various system environments
  • Implementation of a robust set of services and APIs to power the frontend application
  • Maintaining and updating technical documents and procedures
  • Identifying and resolving technical issues in timely manner base on severities
  • Handle service disruptions communication with internal team and external partners

Pre-Requisites:
  • Bachelor’s Degree in Computer Science, Software Engineering, Information Technology or equivalent.
  • 3+ years of experience in software development and supports
  • Strong communication skill and proficient in English & Chinese
  • Proficient in major programming languages (.NET, C#, JavaScript)
  • Excellent analytical and problem-solving skills
  • Extensive experience with API design & SDK architecture
  • Prior hands-on in database design models and advance SQL queries
  • Prior hands-on experience in developing and deploying Microservices solutions on Cloud infrastructure is a plus

Application Support Engineer Skills

Application Support Engineer Salary

Average salary for Application Support Engineer ranges from RM 4,900 to RM 9,100 per month

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