Customer Sales Support
Jalan USJ 10/1, Taipan Business Centre, Subang Jaya, Selangor, Malaysia
Recruit Hero helps talents to connect with best companies and jobs in Malaysia. We're currently looking for Customer Sales Support for a company hiring in Jalan USJ 10/1, Taipan Business Centre, Subang Jaya, Selangor, Malaysia. You'll get to know more details about the job & company if shortlisted.
Customer Sales Support Job Descriptions
· Open and maintain customer accounts by recording account information
· Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
· Maintain financial accounts by processing customer adjustments
· Contribute to team effort by accomplishing related results as needed
· Manage large amounts of incoming calls
· Follow-up on sales leads
· Identify and assess customers' needs to achieve satisfaction
· Build sustainable relationships of trust through open and interactive communication
· Provide accurate, valid and complete information by using the right methods/tools
· Meet personal/team sales targets and call handling quotas
· Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
· Keep records of customer interactions, process customer accounts and file documents
· Follow communication procedures, guidelines and policies
· Go the extra mile to engage customers
· Resolve customer complaints via phone, email, mail or social media
· Use telephones to reach out to customers and verify account information
Customer Sales Support Skills
Customer Sales Support Salary
Average salary for Customer Sales Support ranges from RM 1,610 to RM 2,990 per month
How It Works
Stop the endless job searching & apply. Instead, get interview invitations from companies who are interested in you.
Based on your profile, we match you with relevant jobs. Your contact information are hidden until you accept their interview invitations.
On Recruit Hero, everything is free for our talents. We charge the companies when they found talents they like.
Intelligent Job Matching
Recruit Hero's intelligent job matching enables everyone to land better jobs without having to waste time searching & applying for jobs.
We match you with relevant jobs while protecting your privacy. It's a better way for everyone to land jobs easily!
Highlight Your Soft Skills
Our quick registration process enables you to stand out from the crowd by highlighting critical soft skills in your profile.
92% hiring managers agree soft skills are as important as technical skills!
Your Privacy Is Our Priority
We only match you to relevant jobs & companies, preventing irrelevant companies to search and view your personal information.
We never reveal your contact information including email address, phone number & address to anyone, unless with your permission, usually when you agree to attend an interview with the company.
Registration Is Easy!
You can quickly complete the registration through your mobile phone or computer, even you don't have your resume ready now.
You may upload your resume and complete other details later at your convenience.