Customer Service Executive (Fresh Graduates are welcomed)

Bayan Lepas, Penang, Malaysia

Recruit Hero helps talents to connect with best companies and jobs in Malaysia. We're currently looking for Customer Service Executive (Fresh Graduates are welcomed) for a company hiring in Bayan Lepas, Penang, Malaysia. You'll get to know more details about the job & company if shortlisted.

Customer Service Executive (Fresh Graduates are welcomed) Job Descriptions

Job Summary:

Responds to customer inquiries, expedites critical orders, communicates dispositions, researches and

resolves issues, and researches orders.


Principal Responsibilities:

  • May provide quote preparation, order tracking, backlog processing, invoicing, returns,
  • discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers.
  • Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics.
  • Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws.
  • Maintains and updates electronic and/or hard copy records as required.
  • Other duties as assigned.

Customer Service Executive (Fresh Graduates are welcomed) Skills

Customer Service Executive (Fresh Graduates are welcomed) Salary

Average salary for Customer Service Executive (Fresh Graduates are welcomed) ranges from RM 1,750 to RM 3,250 per month

Kaodim
Maxis
SEEK
iMoney Group
iFast Financial
Piktochart
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