Customer Service Representative - 5 days work (Immediate Start Work)

Klang Valley, Malaysia

Recruit Hero helps talents to connect with best companies and jobs in Malaysia. We're currently looking for Customer Service Representative - 5 days work (Immediate Start Work) for a company hiring in Klang Valley, Malaysia. You'll get to know more details about the job & company if shortlisted.

Customer Service Representative - 5 days work (Immediate Start Work) Job Descriptions

Working Location: Various Location
Working Hour: 5 days work | 8 hour per day
Handle for Email / Live Chat / Voice Call

Job Requirements

  • Diploma with at least 1 year of experience in customer service, front office, call centre
  • Must willing to work rotating shift
  • Must have own transport
  • With experience in handle in Email & Live Chat is an advantage
  • Good communication and interpersonal skills.
  • Knowledge in handling basic computer (Microsoft Excel/Word etc).
  • Ability to multi-task and manage time effectively
  • MUST able speak and write in ENGLISH & BAHASA MALAYSIA

Responsibility

  • To provide fast and timely solutions to all customer related problems.
  • To ensure customer satisfaction by providing excellent Customer Services.
  • To be constantly guided by company's service standards.
  • Effectively manage large numbers of email and live chats
  • Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies

Customer Service Representative - 5 days work (Immediate Start Work) Skills

Customerservice, Problemsolvingskill, communicationskill, patient

Customer Service Representative - 5 days work (Immediate Start Work) Salary

Average salary for Customer Service Representative - 5 days work (Immediate Start Work) ranges from RM 2,170 to RM 4,030 per month

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