Customer Service Representative

Cyberjaya, Selangor, Malaysia

Recruit Hero helps talents to connect with best companies and jobs in Malaysia. We're currently looking for Customer Service Representative for a company hiring in Cyberjaya, Selangor, Malaysia. You'll get to know more details about the job & company if shortlisted.

Customer Service Representative Job Descriptions

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution 

information and analyzing customer needs 

Contribute to team effort by accomplishing related results as needed 

Manage large amounts of incoming Calls / Chats 

Identify and assess customers’ needs to achieve satisfaction 

Build sustainable relationships of trust through open and interactive communication 

Provide accurate, valid and complete information by using the right methods/tools 

Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution 

Follow communication procedures, guidelines and policies 

Customer Service Representative Skills

Customer Service Representative Salary

Average salary for Customer Service Representative ranges from RM 1,540 to RM 2,860 per month

Kaodim
Maxis
SEEK
iMoney Group
iFast Financial
Piktochart
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