IT SUPPORT Associate ( Japanese & Mandarin speaker)
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Recruit Hero helps talents to connect with best companies and jobs in Malaysia. We're currently looking for IT SUPPORT Associate ( Japanese & Mandarin speaker) for a company hiring in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. You'll get to know more details about the job & company if shortlisted.
IT SUPPORT Associate ( Japanese & Mandarin speaker) Job Descriptions
Your Role and Responsibilities
- Handle IT inquiries/incidents or problem via phone, email, fax, web and other means set by the respective account
- Manages and provide management support to the agents who are supporting the customer inquiries and problems.
- Responsible for the development and motivation of the agents and ensuring they have the necessary tools and information.
- Proactively solve problems and provide timely resolution to ensure minimal impact to customer and employee satisfaction.
- Identify the most appropriate course of action for problem resolution and effectively communicate plans to those impacted.Responsible for ensuring resources are utilized efficiently and in the way that consistently promote the customer quality and satisfaction.
IT SUPPORT Associate ( Japanese & Mandarin speaker) Skills
IT SUPPORT Associate ( Japanese & Mandarin speaker) Salary
Average salary for IT SUPPORT Associate ( Japanese & Mandarin speaker) ranges from RM 7,000 to RM 13,000 per month
How It Works
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Based on your profile, we match you with relevant jobs. Your contact information are hidden until you accept their interview invitations.
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We never reveal your contact information including email address, phone number & address to anyone, unless with your permission, usually when you agree to attend an interview with the company.
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You may upload your resume and complete other details later at your convenience.