Oasis Ara Damansara, Petaling Jaya, Selangor, Malaysia
Recruit Hero helps talents to connect with best companies and jobs in Malaysia. We're currently looking for Telesales Supervisor for a company hiring in Oasis Ara Damansara, Petaling Jaya, Selangor, Malaysia. You'll get to know more details about the job & company if shortlisted.
Telesales Supervisor Job Descriptions
· Develop and implement telesales strategy to optimize and maximize contacts to drive sales with strong list yield.
· Assist in establishing sales goals and plans for individual team performance
· Identify and implement ways to increase productivity and performance for the telesales executive.
· Effectively utilize operational processes, data, reports and programs to maximize department, campaign and individual results.
· Actively and consistently support efforts to simplify and enhance the customer experience.
· Oversee daily operations of the team, follow up on the team's overall customer application and provide solutions to representatives for follow-through
· Coach and develop your team to success through driving sales performance for assigned accounts, including performance management
· Coach, train and lead a team of telesales executive to increase productivity and maintain sales goals.
· Work closely with the Sales Supervisor team to ensure full team potential is met
· Motivate the assigned Sales Team to be accountable for exceeding individual and team sell-in, adherence, quality to established company goals.
· Serve as back up for the sales team and become subject matter expert to help close performance gaps
· Monitor to ensure all loan documents are completed and submit to processing department within the targeted timeline; documents and compliance of terms (Bank’s policies, National Land Code, Companies Act, Bank Negara Malaysia's Foreign Exchange and Administration guideline, KPKT)
· Manage daily duties to provide time for other tasks that may arise
· Degree / Diploma in Business Administration, Finance or equivalent
· Minimum 2 - 3 years working experience in Telesales or Telemarketing industries.
· Good communication and interpersonal skills
· A competitive salary and performance bonus
· Vibrant local working culture
· Opportunity to live and work in the most fascinating cities in Southeast Asia
· Chance to work closely with management and make your own decision
· Ability to grow business
Telesales Supervisor Skills
Strategy Planning, Team Leader, Experience in Banking industries, Outbound Call, Telesales, Telemarketing, Inbound Call, Telesales Marketing
Telesales Supervisor Salary
Average salary for Telesales Supervisor ranges from RM 2,450 to RM 4,550 per month
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